Last Updated: February 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the 1club platform, websites, and related services (the “Service”) provided by 1club EOOD (“1club,” “we,” “us,” or “our”). By using the Service, you agree to be bound by these Terms.

1. Service & Account Governance

1.1. Service Plans: Features, limitations, and pricing are detailed at 1club.ai/pricing. We may modify features with 30 days' notice for material changes that significantly reduce functionality. 1.2. Authority to Bind: If you are entering into these Terms on behalf of a company, gym, or other legal entity (the "Entity"), you represent and warrant that you have the legal authority to bind that Entity to these Terms. 1.3. Competitive Restrictions: You may not access or use the Service if you are a direct competitor of 1club, except with our prior written consent. Accessing the Service for purposes of monitoring availability, performance, or benchmarking is strictly prohibited. 1.4. Uptime: We commit to 99.9% monthly uptime. If we fall short, contact support@1club.ai within 30 days for service credits.

2. User Responsibilities & Prohibited Uses

2.1. Account Security: You must provide accurate information and keep credentials secure. You are responsible for all activity under your account. 2.2. Prohibited Uses: You agree NOT to:

Use the Service for any illegal or unauthorized purposes.
Send spam, unsolicited messages, or harassment via 1club communication tools.
Share account credentials with unauthorized third parties.
Attempt to hack, reverse engineer, disrupt, or impair the Service.
Scrape or extract data using automated means (bots, spiders, etc.).
Resell or white-label the Service without an explicit partnership agreement.
Impersonate others or provide false/misleading information.
Store sensitive health data (e.g., medical records, genetic data) beyond basic fitness member information required for gym management.

3. Payments, Suspension & Termination

3.1. Fees: All fees are in EUR, USD or GBP as shown on our pricing page. 3.2.

3.2. Billing Cycles:

Monthly Plans: Billed in advance. Cancel with 1 month’s notice.
Annual Plans: Paid upfront for 12 months. Cancel with 2 months’ notice (effective at end of term).

3.3. Suspension (10-Day Grace Period): If any undisputed fee is more than ten (10) days overdue, 1club reserves the right to suspend your access. We will notify you via email before suspension. Access will be restored once the balance is cleared. 3.4. Termination: Either party may terminate for a material breach uncured for 30 days. Upon termination, 1club reserves the right to delete data associated with the account after 90 days.

4. Data Protection & GDPR (Short-Form DPA)

4.1. Roles: You are the Data Controller and 1club is the Data Processor regarding your member data. 4.2. EU Compliance: Both parties shall comply with the General Data Protection Regulation (GDPR) and applicable EU laws. 4.3. Instructions: 1club shall process personal data only on your documented instructions and for the purpose of providing the Service. 4.4. Security: 1club implements appropriate technical measures to ensure a level of security appropriate to the risk. 4.5. Sub-processors: You grant 1club general authorization to engage sub-processors (e.g., Stripe, GCP) to provide the Service.

4. Intellectual Property & Marketing

4.1. Your Content: You own all data, schedules, and branding you upload. You grant us a limited license to host and display this content to provide the Service. 4.2. Marketing Rights (Logo Clause): Unless you notify us otherwise in writing, you grant 1club a royalty-free license to use your Entity’s name and logo on our website to identify you as a customer.

Opt-Out: You may revoke this right at any time by emailing support@1club.ai. We will remove your branding within 7 business days.

5. Disclaimers & AI

5.1. AI CONTENT DISCLAIMER: 1club is an AI-native platform. AI-generated suggestions, automated responses, and insights are provided "as-is." You are solely responsible for reviewing and verifying the accuracy of any AI-generated communication before it is sent to your members. 1club is not liable for AI "hallucinations" or errors. 5.2. FITNESS LIABILITY: WE PROVIDE SOFTWARE ONLY. 1club does not operate gyms. You are solely responsible for safety, insurance, and health protocols at your facility. We have ZERO liability for physical injuries or health issues occurring at your facility. 5.3. Service Disclaimer: The service is provided "As-Is" without warranties of any kind.

6. Limitation of Liability

6.1. Liability Cap: To the maximum extent permitted by law, 1club’s total aggregate liability for any claims is limited to the GREATER of:

The total fees you paid us in the twelve (12) months preceding the claim; OR
€500 (Five Hundred Euros). 6.2. Exclusions: In no event shall 1club be liable for indirect, incidental, or consequential damages, including lost profits or data loss.

7. General Provisions

7.1. Governing Law & Jurisdiction: These Terms are governed by the laws of Bulgaria and the European Union. Any legal action shall be brought exclusively in the courts located in Sofia, Bulgaria. 7.2. Severability: If any provision is found invalid, the rest remains in effect.

Contact Us: Email: support@1club.ai Address: 10 Tsar Osvoboditel Blvd., 3rd floor, 1000 Sofia, Bulgaria.